Defective Product Claims

The makers of products are required to ensure that those products are safe for use before supplying them to the general public. Typically defective products can include drinks and other food items as well as clothing and cleaning materials.

The injured claimant has the option of bringing their claim against the shop or retailer that sold the product to them or alternatively a claim can be brought against the manufacturer or importer. The chances are that if you have sustained injury because of a defective product then other consumers may have had a similar experience.

In order to succeed with a defective product claim it is important to retain proof of purchase i.e. the shop receipt. This way the purchase of the item can be confirmed and the claim, in turn, can be directed against the correct party. 

Recent Cases

Recent cases have hit the headlines where defective products have been supplied to the public.

There have been reported cases of "toxic sofa" where newly manufactured furniture have been coated with a chemical designed to stop the sofas from developing mould during storage and reported injuries include toxic burns, rashes and flaking skin. In serious cases the affected parties have taken time off work and lost income.

Our lawyers have experience in dealing with hair dye claims and other treatments which cause allergic responses and breathing difficulties.

Case Study

Graham Coffey & Co represented a Miss J (a minor) of London who had her face painted at a well known supermarket.  Unfortunately Miss J had an allergic reaction to the face paint which left her with skin depigmentation. 

Graham Coffey & Co assisted Miss J in obtaining substantive compensation for her injuries.

Need Our Help?

Contact us here If you have been injured this way and are looking to make a defective product claim, please contact our team who will be happy to assist.